📞 Call Analysis Dashboard
Overall Performance Score
85
Score
🔴 TIER 1 - Critical
90%
🟠 TIER 2 - Qualification
82%
🟡 TIER 3 - Engagement
88%
🟢 TIER 4 - Objection Handling
78%
🔵 TIER 5 - Communication
85%
🟣 TIER 6 - Performance
92%
Audio Playback
0:00 / 12:34
🔊
Call Transcript
Click any moment to jump to that point
Detailed Analysis - 65 Metrics
AI Coaching Recommendations
Performance vs Team Average
Overall Score
85
+8 vs avg (77)
Appointment Rate
72%
+12% vs avg (60%)
Objection Handling
78
-4 vs avg (82)
Talk Ratio
42%
+2% vs avg (40%)
Question Quality
9.2
+1.4 vs avg (7.8)
Compliance Score
95
+3 vs avg (92)